Shipping Policy

Last Updated:12 June 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing Time

• Orders are processed within 2 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery time depends on your location and selected shipping method. Delivery times are provided at checkout or in the shipping confirmation email.

Please note that delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Please allow up to 48 hours for tracking information to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to offer a refund or replacement.

Lost or Delayed Shipments

If your order appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.

While we strive to assist in every situation, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: Jandorahone@gmail.com

Store Name: Jandorah One